download of Chandra FITS files is not working

Becky Brown 4 years ago updated 3 years ago 3

Hi ESASky team,

I am trying to download FITS files from Chandra imaging observations of M88 and I get a file called chaser_ftp_retrieve_file.cgi instead of the FITS file I expected. I think this used to work in the earlier version..

Thanks in advance if you can fix it ..


Thank you Debbie!


Dear Becky,

the problem was caused by recent changes on the Chandra side. We have updated our code and now it is possible to download the Chandra products again.



Dear Becky,

Many thanks for the feedback. We are working on the issue to solve this as soon as we can.

Kind regards,

Debbie, on behalf of the ESASky team