Your comments
Dear Oleg,
sorry to keep you waiting. We have tested your file and it seems that the problem is related to the way we do the queries to SIMBAD, which is very slow for long lists and eventually returns the error message you have seen. Our engineers are already working on a solution that will be implemented in the next release. We are also working on a feature to make it easier for users to upload external catalogues, I'll let you know when it's implemented.
I also noticed that almost 300 sources in your list are not in SIMBAD, and hence will not be resolved by ESASky either. You can solve this by uploading their coordinates instead; if you want to keep track of their names, you can type @desc@ after the coordinates, and the name or any other information you type after that will be displayed in a pop-up window. It is perfectly possible to upload a target list with a mixture of coordinates and identifiers if you want.
Here you have more information on the target list feature:
https://www.cosmos.esa.int/web/esdc/esasky-target-lists
You can see the coordinate formats allowed just by hovering with the mouse on the search field of the interface (top right corner).
Hope this is useful.
Cheers,
Belén
Dear Oleg,
it would be useful if you could provide the actual file for us to check. If your file has tabs, for example, it will not be uploaded.
Cheers,
Belén
Dear Oleg,
thank you very much for your feedback! We are already working on some of the things you suggest, and will discuss the rest within the team.
Cheers,
Belén
I don't think this could be done unless the maps are generated on the fly, which is unfeasible due to the long computation times... But I'll take note of your suggestion to discuss it with the developers.
Thank you,
Belén
Dear Pedro,
this is due to the overlap of images of the same sky area to create the all-sky maps. HST has such good resolution that just a tiny difference in the WCS creates this effect. Unfortunately, this is difficult to correct in an automatic way when generating the maps.
We have a long-time pending task to improve and update these maps. We will then explore new ways of tackling this problem.
Cheers,
Belén
Dear Jareel,
thank you for your proposal! Although having ESASky translated into more languages is in our roadmap, we need to establish a clear policy before we can ask users to contribute to the translations. But we really appreciate your offering! We will let you know any news on this.
Cheers,
Belén
Dear Sebastien and Becky,
yes, that's it, Becky got it right: The image is resized to the new window dimensions. Admittedly, it is not completely obvious and we will have to think of a way to improve this.
Thank you for your feedback,
Belén
Dear Becky,
thank you for your feedback. We are reworking the publication feature for release 3.2, and there is probably going to be important changes. So your comment comes very timely and we will certainly have it into account.
Cheers,
Belén
Customer support service by UserEcho
Dear Oleg,
good news! The issue you reported has been solved in version 3.2, released last Friday.
Thank you very much for helping us improve ESASky!
Cheers,
Belén